Privacy Policy

Last updated: 6 November 2026

This Privacy Policy explains what information Roohi ("we", "us") collects when you use our mobile application and website (the "Service"), how we use it, and the choices you have.

1. Information we collect

Account information: your mobile number and the one-time password (OTP) used to verify it, plus any profile details you choose to add, such as your name or age.
Conversation content: the messages you send to AI companions, and the replies, voice notes and call interactions generated by the Service.
Payment information: if you buy a paid feature, payments are handled by our payment partner. We receive confirmation and transaction details, but we do not store your card or bank details.
Device and usage information: basic technical data such as device type, app version and how you use features, to keep the Service working and to fix problems.
Calls to our number: if you call the number shown on this website, your phone number and call details may be recorded by the telephony service.

2. How we use your information

to create and verify your account and provide the Service;
to generate AI replies and remember context within your conversations;
to process payments and manage your message balance;
to maintain security, prevent misuse and improve the Service;
to contact you about your account or the Service where needed.

3. Service providers

We use trusted third-party providers to run the Service, for example for OTP verification, hosting, AI text and voice generation, telephony and payment processing. They receive only the information needed to perform their function and are expected to protect it. We do not sell your personal information.

4. Sharing

We share information only with the service providers described above, when required by law or legal process, or to protect the rights and safety of users and the Service.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the Service and meet legal obligations. You can ask us to delete your account and associated data (see Contact below).

6. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices

You can ask to access, correct or delete your information, or stop using the Service at any time by uninstalling the app. This website does not use advertising cookies. It may store small amounts of technical data in your browser so that pages work properly.

8. Children

The Service is not intended for children. If you believe a child has provided us with personal information, please contact us and we will remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

10. Contact

For privacy questions or requests, call us on +91 98864 00379.